FAQ
Please note that when we say “Kindle Canada” we refer to the Amazon Kindle eBook reader that can be bought by Canadians through the Amazon Kindle international store. The following answers and questions were taken from the amazon kindle website.
What is the difference between the Kindle with Special Offers and the existing Kindle Canada?
Kindle with Special Offers is a new offer from Kindle – it offers the same great Kindle Canada functionality, but it also includes sponsored screen savers and special offers that show on Kindle’s home display and on the kindle’s screensaver. By promoting these offers, Amazon can offer its Kindle at a cheaper price. Kindle with Special Offers is only available in the U.S however, so Canadian residents will not be able to buy it.
How can I begin reading on my new Kindle Canada?
Let Amazon guide you through a few simple steps to start you up reading on your new Kindle Canada in no time.
How do I use the Wi-Fi connection on my Kindle Canada?
The latest generation of Kindle Canada automatically finds nearby Wi-Fi connections and hotspots that show their network name. When you come to a location that has Wi-Fi access, for example: your home, school, or the Wi-Fi connection of your favorite cafe, you can connect to the Wi-Fi network. What if the Cafe or your hotel requires a password? Easily enter the provided password and connect to the Wi-Fi.
How do I register my Kindle Canada Online?
From your Kindle Canada, go to: Home -> Menu -> Settings -> Register. From the Amazon.com website, you can register using the Manage Your Kindle Canada pages.
Are there any free books available for Kindle?
With thousands of titles, the Kindle Store contains the largest selection of the books people want to read. This includes the most popular classics for free with wireless delivery in less than 60 seconds to your Kindle, computer, or other mobile device.
Can I loan a Kindle Canada book?
Eligible Kindle Canada books can be loaned once for as long as 14 days. The borrower does not have to own a Kindle Canada – Kindle Canada books may also be read using Amazon’s Kindle reading software for Mac, PC, iPad, BlackBerry, Android and iPhone. Not all books can be lent. it’s the publisher’s choice if he’d like to have his titles are eligible for lending.
Can I share books with other Kindles (Canada)?
You can enjoy your Kindle Canada books on Kindle Canada devices or Kindle Canada applications that are registered to your Kindle Canada / Amazon.com account. There could be a limit on the number of kindles (usually 6) that can use a single book at the same time. Subscriptions to magazines and other papers can’t be shared on more than one kindle Canada. You can see all your Kindle Canada content and send files to your registered Kindle Canada or Kindle Canada applications from the “Your Orders” section of the Manage Your Kindle page.
What may I do about a non working Kindle Canada?
Plug your Kindle Canada into an electricity outlet, wait 1 to 3 minutes, and try to navigate it. If you need to, unplug the Kindle Canada and reset it by moving and holding the on button for fifteen seconds before letting go. If your Kindle Canada is still unresponsive, please go to the official Kindle Canada Troubleshooting help pages for more assistance.
If my Kindle Canada is damaged or hurt, how can replace it?
To learn more on getting service or a replacement Kindle Canada, please go to Amazon’s Warranty Service Help website.
Is Kindle Canada covered by a warranty?
Kindle Canada comes with a standard One-Year Limited Warranty. They also offer an optional two year Extended Warranty. The two Year Extended Warranty has an additional year and a fuller protection, it includes coverage for accidental hits and various damage (with a limit to one incident).

